1. Purpose
This policy sets one age rule for every Bilcor Group platform, and explains how we look after young people who use them.
2. Minimum age
You must be 16 or over to create an account or put your view on record on any Bilcor Group platform. Young people aged 16 and 17 can already vote in some UK elections, and that is the age at which we think people should be able to put their view on record.
3. How we check
- When people sign up, we ask them to confirm they are 16 or over.
- We do not ask for identity documents.
- If we learn that someone under 16 has an account, we delete the account and their personal information.
- Any answers they gave that are already counted in a closed result stay only as anonymous numbers, in the same way as any other deletion.
4. Users aged 16 and 17
- Privacy settings are set to the highest level by default.
- We do not send marketing to anyone under 18.
- We do not build profiles of young people.
- We do not collect precise device location.
- We do not use designs that push people to share more information or stay on the platform longer.
- We follow the Information Commissioner's Office Children's Code, which applies to users under 18.
5. Schools and education
Platforms may provide teaching materials and classroom activities for younger students. These do not create accounts, do not collect personal information about students, and are never counted in public results.
6. Raising a concern
If you have a concern about a young person using any of our platforms, email hello@bilcor-group.com with "Young person" in the subject line. We will act on it straight away.
7. Review
We review this policy at least once a year, and sooner if the law changes.
